How do you know your rebate actually arrived?

The only way to know for certain is to reconcile three numbers of your own: the lots you traded (a lot is a unit of trade size; one standard lot is 100,000 units), the published rebate rate, and the money that actually arrived.

If those three agree, every advertising claim was true. If they do not, you have grounds to ask.

And once this money arrives every month, the next question is how to declare it; see whether forex gains are taxable. You do not have to trust anybody, and you need no tool beyond the trade history already in your account.

This article exists for a simple reason: rebate sites explain how to sign up in great detail. Almost none explains how to verify the money arrived, and they are the party paying it.

Step 0: know who you are attached to

Before checking the money, you have to know which partner your account sits under. Many people discover they are attached to nobody at all, or to a different party than they assumed. That is the reason no rebate ever appears.

According to Exness official documentation (Vietnamese edition, updated 31/07/2026):

“For security reasons, we can only provide the account number of your partner. We cannot share personal information about the partner. If you want to know your partner's account number, please contact our support team.”

Read three things carefully in that short paragraph:

• The broker DOES answer this question. You are entitled to know who your account is attached to. Do not let anyone tell you it cannot be looked up.
• But only the account number, not the name. So if your introducer will not tell you their partner account number, you have no way to reconcile. That in itself is a signal.
• You have to contact support yourself. This information is not shown in the personal area.

Three numbers that have to agree

The last column shows who controls each number: ① is recorded by the broker, while ② and ③ come from the rebate provider. So the check only has value when you take ① from the trading platform, not from the provider's own statistics page.

The arithmetic, and one easy mistake

The formula is simple: ① × ② = ③. But “one lot” is not a fixed unit across products.

According to Exness documentation (updated 30/07/2026), trading volume is calculated as number of lots × contract size, and contract size varies by product: 1 lot of EUR/USD = 100,000 EUR, while 1 lot of UKOIL = 1,000 barrels.

The practical consequence: a rebate rate must always be read for the exact product. Applying a currency pair rate to a different product produces a wrong figure, and then you believe you were underpaid.

Four reasons the money differs, ordered by how common they are

1. The account is not attached to a partner, or is attached to the wrong one. Ask support for the partner account number currently attached and you will know immediately.
2. The account type is not in the programme. Many rebate tables cover only certain account types; Cent accounts often carry a very low rate or none at all.
3. Reading the wrong product, applying the gold rate to a currency pair or the reverse.
4. The position is still open. Rebates are usually calculated on closed trades, so open positions are not counted yet.

Only once all four are ruled out and money is still missing does it become a matter between you and the rebate provider, and at that point you have a reconciliation table to discuss rather than a feeling. Signs that a provider is withholding your share are in introducers who skim the rebate.

Do it once properly, then periodically

1. First month: reconcile all three numbers across every trade. It takes about 20 minutes.
2. From the second month: a sample of 5 to 10 trades per month is enough. Any systematic discrepancy shows up in a small sample.
3. Record the published rate along with the date you read it. Rebate programmes change often, and “less this month” may be a changed table rather than a shortfall. If you are thinking of moving to another introducer, read whether you keep your account when switching introducer first.

A rebate figure only means something next to the cost you pay, and the real meaning of the “100%” label is in what “100% rebate” actually measures.

Spotted something inaccurate? Tell us and we will check it and publish a correction.